Heritage Hall-Rich Creek

Nursing Home

120 Old Virginia Avenue
Rich Creek, VA 24147 · Giles County
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Call (540) 726-2328

Official website not yet verified

Overall Medicare rating★★★★★

Overall: state avg 3.1 · U.S. 3.0

Health inspections★★★★★

Staffing★★★★★

Staffing: state avg 2.5 · U.S. 3.0

Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Important notices from CMS:

The most recent standard health inspection was more than two years ago.

Safety at a glance

0Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles

20Total health citations, last 3 inspection cycles

$0Federal fines, last 3 years (0 fines)

Most recent standard inspection: March 14, 2024.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (540) 726-2328 to ask about openings and waiting lists.

E-mail Heritage Hall-Rich Creek about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day: 3.62 hours · state avg 3.88, U.S. 3.90
Registered nurse (RN) hours per resident per day: 0.35 hours
Total nurse hours on weekends: 2.80 hours · state avg 3.35
Nursing staff turnover (yearly): 39.8% · state avg 47.5%
RN turnover (yearly): 46.2%
Administrators who left (yearly): 0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Virginia, Medicaid long-term care is provided through Cardinal Care / CCC Plus Waiver.

Ways to pay for care in Virginia →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Share What You Pay Estimate 3- and 5-year costs

Family Cameras & Video Access

Family-installed room cameras: Not Verified
Facility-provided room cameras: Not Verified
Authorized remote family viewing: Not Verified
Live video visitation: Not Verified

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application: Not yet checked
Online waiting-list form: Not yet checked
Online inquiry form: Not yet checked
Online tour scheduling: Not yet checked

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type: For profit - Limited Liability company
Chain / affiliation: Heritage Hall
Legal business name: Rich Creek Life Care, LLC.

Owner or manager	Role	Share
AMERICAN HEALTHCARE LLC	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%
AMERICAN HEALTHCARE LLC	ADP OF THE SNF	—
AMERICAN HEALTHCARE LLC	OPERATIONAL/MANAGERIAL CONTROL	—
DALTON, ROBERT	ADP OF THE SNF	—
DALTON, ROBERT	CORPORATE OFFICER	—
DALTON, ROBERT	OPERATIONAL/MANAGERIAL CONTROL	—
EAST, THOMAS	ADP OF THE SNF	—
EAST, THOMAS	CORPORATE OFFICER	—
GALLANT, CASSANDRA	ADP OF THE SNF	—
GALLANT, CASSANDRA	CORPORATE OFFICER	—
HOPKINS, WILLIAM	CORPORATE DIRECTOR	—
LAMBERT-MCDANIEL, SHARON	ADP OF THE SNF	—