Safety Report: Provo Rehabilitation and Nursing
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (16) than in the cycle before (27).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Provide safe and appropriate respiratory care for a resident when needed. (F695) | 4 | March 16, 2026; October 21, 2024; January 30, 2023; May 28, 2021 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 4 | March 16, 2026; October 21, 2024; January 30, 2023; May 28, 2021 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 4 | March 16, 2026; October 21, 2024; January 30, 2023; May 28, 2021 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 3 | October 21, 2024; January 30, 2023; May 28, 2021 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 3 | October 21, 2024; January 30, 2023; May 28, 2021 |
| Respond appropriately to all alleged violations. (F610) | 2 | March 16, 2026; January 30, 2023 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | October 21, 2024; May 28, 2021 |
| Ensure each resident’s drug regimen must be free from unnecessary drugs. (F757) | 2 | October 21, 2024; January 30, 2023 |
| Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (F867) | 2 | January 30, 2023; May 28, 2021 |
| Administer the facility in a manner that enables it to use its resources effectively and efficiently. (F835) | 2 | January 30, 2023; May 28, 2021 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 2 | January 30, 2023; May 28, 2021 |
| Provide and implement an infection prevention and control program. (F880) | 2 | January 30, 2023; May 28, 2021 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 2 | January 30, 2023; May 28, 2021 |
| Keep residents' personal and medical records private and confidential. (F583) | 2 | January 30, 2023; May 28, 2021 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. (F690) | 2 | January 30, 2023; May 28, 2021 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 2 | January 30, 2023; May 28, 2021 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 2 | January 30, 2023; May 28, 2021 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| March 16, 2026 | Fine | $17,857 |
| October 21, 2024 | Fine | $55,146 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
March 16, 2026 — 8 citations (includes serious) · complaint investigation
October 21, 2024 — 8 citations (includes serious)
January 30, 2023 — 27 citations (includes serious)
May 28, 2021 — 32 citations (includes serious)
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare