Normandy Terrace Nursing & Rehabilitation Center

Nursing Home

841 Rice Road
San Antonio, TX 78220 · Bexar County
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Call (210) 648-0101

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 2.8 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 1.9 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report
Important notices from CMS:
  • CMS lists this facility as a candidate for its Special Focus Facility program, which is reserved for nursing homes with a persistent record of serious quality problems. Candidates are not yet enrolled in the program.

Safety at a glance

8Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
59Total health citations, last 3 inspection cycles
$349,006Federal fines, last 3 years (6 fines)

Most recent standard inspection: August 21, 2026.

Most recent serious findings

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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
July 17, 2026 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
July 17, 2026 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 18, 2025 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (210) 648-0101 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

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Nurse staffing

Total nurse hours per resident per day
2.79 hours · state avg 3.42, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.46 hours
Total nurse hours on weekends
2.35 hours · state avg 2.99
Nursing staff turnover (yearly)
45.7% · state avg 50.8%
RN turnover (yearly)
46.7%
Administrators who left (yearly)
0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Texas, Medicaid long-term care is provided through STAR+PLUS (incl. STAR+PLUS HCBS).

Ways to pay for care in Texas →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Limited Liability company
Chain / affiliation
Creative Solutions In Healthcare
Legal business name
West Wharton County Hospital District
Owner or managerRoleShare
BLAKE, GARYADP OF THE SNF—
BLAKE, GARYOPERATIONAL/MANAGERIAL CONTROL—
BLAKE, MALISAOPERATIONAL/MANAGERIAL CONTROL—
BOWERS, SEANMANAGING CONTROL - GOVERNING BODY—
CISNEROS, ALFREDMANAGING CONTROL - GOVERNING BODY—
COBB, TRAVISMANAGING CONTROL - GOVERNING BODY—
COOPER, STEPHENMANAGING CONTROL - GOVERNING BODY—
HARDIN, SHERRIEMANAGING CONTROL - GOVERNING BODY—
HUGGINS, LINDACORPORATE DIRECTOR—
KERZEE, RICHARDMANAGING CONTROL - GOVERNING BODY—
KORENEK, PATRICIAMANAGING CONTROL - GOVERNING BODY—
SAN ANTONIO V ENTERPRISES LLCADP OF THE SNF—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
675823
Certified beds
320
Average residents per day
115
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
March 16, 2000
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

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