Whisperwood Nursing & Rehabilitation Center
Availability Unknown
Carillon INC
1717 A Norfolk Ave
Lubbock, TX 79416 · Lubbock County
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Official website not yet verified
Overall: state avg 2.8 · U.S. 3.0
Staffing: state avg 1.9 · U.S. 3.0
Source: CMS Care Compare (data as of October 1, 2026)
Safety at a glance
1Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
19Total health citations, last 3 inspection cycles
$57,321Federal fines, last 3 years (1 fine)
Most recent standard inspection: June 17, 2026.
Most recent serious findings
K
Provide safe, appropriate pain management for a resident who requires such services.
Availability
Availability Unknown
This facility has not confirmed current availability. We never estimate vacancies. Please call (806) 281-6114 to ask about openings and waiting lists.
Nurse staffing
- Total nurse hours per resident per day
- 4.81 hours · state avg 3.42, U.S. 3.90
- Registered nurse (RN) hours per resident per day
- 0.63 hours
- Total nurse hours on weekends
- 4.41 hours · state avg 2.99
- Nursing staff turnover (yearly)
- 68.2% · state avg 50.8%
- RN turnover (yearly)
- 78.9%
- Administrators who left (yearly)
- 1
Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).
Source: CMS Provider Information (data as of October 1, 2026)
Paying for care
Medicaid: This nursing home is not Medicaid certified (Medicare only). It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.
In Texas, Medicaid long-term care is provided through STAR+PLUS (incl. STAR+PLUS HCBS).
Pricing
Published price: Not Yet Verified
What families report paying
No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.
Yearly price increases
No increase reports yet. Shown after 5 reports.
Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is not Medicaid certified.
Family Cameras & Video Access
- Family-installed room cameras
- Not Verified
- Facility-provided room cameras
- Not Verified
- Authorized remote family viewing
- Not Verified
- Live video visitation
- Not Verified
We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.
Applying & contacting
- Online admission application
- Not yet checked
- Online waiting-list form
- Not yet checked
- Online inquiry form
- Not yet checked
- Online tour scheduling
- Not yet checked
Applying to several facilities with one form is coming soon. For now, please contact the facility directly.
Ownership
- Ownership type
- Non profit - Corporation
- Chain / affiliation
- Life Care Services
- Legal business name
- Carillon, INC.
| Owner or manager | Role | Share |
|---|---|---|
| CARILLON, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% |
| BREEDLOVE, BILLY | CORPORATE DIRECTOR | — |
| CULBERSON, JOHN | ADP OF THE SNF | — |
| CULBERSON, JOHN | OPERATIONAL/MANAGERIAL CONTROL | — |
| FULTON, KYLE | CORPORATE DIRECTOR | — |
| HATCH, LESLIE | CORPORATE DIRECTOR | — |
| KLEIN, TRENTON | ADP OF THE SNF | — |
| KLEIN, TRENTON | OPERATIONAL/MANAGERIAL CONTROL | — |
| LIFE CARE SERVICES LLC | ADP OF THE SNF | — |
| LIFE CARE SERVICES LLC | OPERATIONAL/MANAGERIAL CONTROL | — |
| OWENS, JOHN | CORPORATE DIRECTOR | — |
| POWELL, DIANNE | CORPORATE DIRECTOR | — |
Source: CMS Provider Information (data as of October 1, 2026)
About this listing
- CMS Certification Number
- 675997
- Certified beds
- 100
- Average residents per day
- 85.1
- Medicare / Medicaid
- Medicare
- Continuing care retirement community
- No
- First certified
- December 17, 2003
- Last confirmed by official source
- October 1, 2026
Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.
Work at this facility? Manage this listing to report availability, prices, Medicaid acceptance and camera policies — free. Facilities can never edit government inspection findings or family price reports.