The Heritage Center

Nursing Home

1026 Mcfarland Street
Morristown, TN 37814 · Hamblen County
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Call (423) 581-5100

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.1 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 2.5 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

0Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
20Total health citations, last 3 inspection cycles
$0Federal fines, last 3 years (0 fines)

Most recent standard inspection: June 4, 2025.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (423) 581-5100 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

Nurse staffing

Total nurse hours per resident per day
3.57 hours · state avg 3.82, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.68 hours
Total nurse hours on weekends
2.94 hours · state avg 3.32
Nursing staff turnover (yearly)
37.9% · state avg 48.6%
RN turnover (yearly)
27.8%
Administrators who left (yearly)
4

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Tennessee, Medicaid long-term care is provided through TennCare CHOICES in Long-Term Services and Supports.

Ways to pay for care in Tennessee →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Corporation
Chain / affiliation
Life Care Centers of America
Legal business name
Life Care Centers of America, INC.
Owner or managerRoleShare
CROSS, CINDYCORPORATE OFFICER—
FARMER, ELIZABETHADP OF THE SNF—
FARMER, ELIZABETHMANAGING CONTROL - GOVERNING BODY—
FARMER, ELIZABETHOPERATIONAL/MANAGERIAL CONTROL—
FLETCHER, TODDCORPORATE DIRECTOR—
FLETCHER, TODDCORPORATE OFFICER—
FLETCHER, TODDOPERATIONAL/MANAGERIAL CONTROL—
HENRY, TERRYCORPORATE OFFICER—
LAY, LISACORPORATE DIRECTOR—
LAY, LISACORPORATE OFFICER—
LAY, LISAOPERATIONAL/MANAGERIAL CONTROL—
LIFE CARE CENTERS OF AMERICA, INC.ADP OF THE SNF—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
445215
Certified beds
197
Average residents per day
114
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
January 3, 1989
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

Work at this facility? Manage this listing to report availability, prices, Medicaid acceptance and camera policies — free. Facilities can never edit government inspection findings or family price reports.

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