Safety Report: Avantara Norton
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
More citations in the most recent cycle (21) than in the cycle before (20).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 6 | March 31, 2026; February 4, 2026; December 30, 2025; July 10, 2025; March 13, 2024; November 9, 2023 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 5 | March 31, 2026; February 4, 2026; July 10, 2025; August 21, 2024; November 9, 2023 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 5 | July 10, 2025; April 10, 2025; March 5, 2025; March 13, 2024; November 9, 2023 |
| Provide and implement an infection prevention and control program. (F880) | 4 | March 31, 2026; November 14, 2025; March 5, 2025; November 9, 2023 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 3 | March 31, 2026; February 4, 2026; December 27, 2024 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 3 | March 31, 2026; March 5, 2025; July 17, 2024 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 3 | March 31, 2026; July 10, 2025; November 14, 2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (F550) | 3 | March 31, 2026; June 20, 2024; December 14, 2023 |
| Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (F726) | 3 | October 29, 2024; April 16, 2024; November 9, 2023 |
| Ensure that residents are free from significant medication errors. (F760) | 2 | March 31, 2026; August 21, 2024 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 2 | March 31, 2026; March 13, 2024 |
| Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (F655) | 2 | March 31, 2026; September 26, 2024 |
| Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (F561) | 2 | March 31, 2026; November 9, 2023 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F804) | 2 | December 30, 2025; August 21, 2024 |
| Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. (F837) | 2 | March 5, 2025; November 9, 2023 |
| Administer the facility in a manner that enables it to use its resources effectively and efficiently. (F835) | 2 | March 5, 2025; November 9, 2023 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 2 | March 5, 2025; November 9, 2023 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 2 | October 29, 2024; November 9, 2023 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| March 31, 2026 | Fine | $96,750 |
| February 4, 2026 | Fine | $61,845 |
| March 5, 2025 | Fine | $51,376 |
| September 26, 2024 | Fine | $12,035 |
| July 17, 2024 | Fine | $12,035 |
| June 20, 2024 | Fine | $12,035 |
| March 13, 2024 | Fine | $37,557 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
March 31, 2026 — 15 citations (includes serious)
February 4, 2026 — 3 citations (includes serious) · complaint investigation
December 30, 2025 — 2 citations · complaint investigation
November 14, 2025 — 1 citation · complaint investigation
July 10, 2025 — 4 citations (includes serious) · complaint investigation
April 10, 2025 — 3 citations · complaint investigation
March 5, 2025 — 9 citations (includes serious)
December 27, 2024 — 1 citation · complaint investigation
November 14, 2024 — 1 citation · complaint investigation
October 29, 2024 — 2 citations (includes serious) · complaint investigation
September 26, 2024 — 1 citation · complaint investigation
August 21, 2024 — 3 citations (includes serious) · complaint investigation
July 17, 2024 — 1 citation · complaint investigation
June 20, 2024 — 2 citations (includes serious) · complaint investigation
April 16, 2024 — 1 citation · complaint investigation
March 13, 2024 — 3 citations (includes serious) · complaint investigation
December 14, 2023 — 2 citations · complaint investigation
November 9, 2023 — 19 citations (includes serious)
October 4, 2023 — 2 citations · complaint investigation
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare