Vero Health & Rehab of Sylva

Nursing Home

417 Cloverdale Road
Sylva, NC 28779 · Jackson County
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Call (828) 631-1600

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.0 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 2.7 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report
Important notices from CMS:
  • CMS lists this facility as a candidate for its Special Focus Facility program, which is reserved for nursing homes with a persistent record of serious quality problems. Candidates are not yet enrolled in the program.

Safety at a glance

13Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
53Total health citations, last 3 inspection cycles
$359,818Federal fines, last 3 years (4 fines)

Most recent standard inspection: August 14, 2025.

Most recent serious findings

K
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
July 30, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected more than a very small number of residents, or happened repeatedly. Found during a complaint investigation.
G
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
July 30, 2024 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
May 22, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (828) 631-1600 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

E-mail Vero Health & Rehab of Sylva about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day
3.79 hours · state avg 3.87, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.76 hours
Total nurse hours on weekends
3.24 hours · state avg 3.40
Nursing staff turnover (yearly)
Not Available · state avg 48.7%
RN turnover (yearly)
Not Available
Administrators who left (yearly)
Not Available

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In North Carolina, Medicaid long-term care is provided through Community Alternatives Program for Disabled Adults (CAP/DA).

Ways to pay for care in North Carolina →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Limited Liability company
Chain / affiliation
Regional Health Properties
Legal business name
Sylva Operations LLC
Owner or managerRoleShare
MCABEE, BRADLEYADP OF THE SNF—
MORRISON, BRENTADP OF THE SNF—
MORRISON, BRENTCORPORATE OFFICER—
MORRISON, BRENTDIRECT OWNERSHIP INTEREST—
REGIONAL HEALTH PROPERTIES INCADP OF THE SNF—
SIMMONS, TEDDIEADP OF THE SNF—
SIMMONS, TEDDIEOPERATIONAL/MANAGERIAL CONTROL—
TAYLOR, KENCORPORATE DIRECTOR—
TENWICK, DAVIDCORPORATE DIRECTOR—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
345302
Certified beds
106
Average residents per day
88.9
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
May 10, 1989
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

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