Pruitthealth-Union Pointe

Nursing Home

3510 West Highway 74
Monroe, NC 28110 · Union County
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Call (704) 291-8500

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.0 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 2.7 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

5Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
27Total health citations, last 3 inspection cycles
$197,532Federal fines, last 3 years (2 fines)

Most recent standard inspection: June 25, 2026.

Most recent serious findings

J
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
July 1, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 1, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
H
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
February 16, 2024 · Inspectors rated this “actual harm to residents (not immediate jeopardy).” The problem affected more than a very small number of residents, or happened repeatedly. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (704) 291-8500 to ask about openings and waiting lists.

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E-mail Pruitthealth-Union Pointe about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day
3.98 hours · state avg 3.87, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.82 hours
Total nurse hours on weekends
3.33 hours · state avg 3.40
Nursing staff turnover (yearly)
48% · state avg 48.7%
RN turnover (yearly)
47.8%
Administrators who left (yearly)
0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In North Carolina, Medicaid long-term care is provided through Community Alternatives Program for Disabled Adults (CAP/DA).

Ways to pay for care in North Carolina →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

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Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
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We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
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Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Limited Liability company
Chain / affiliation
Pruitthealth
Legal business name
The Heritage of Union County, LLC
Owner or managerRoleShare
UNITED HEALTH SERVICES OF NORTH CAROLINA INC5% OR GREATER INDIRECT OWNERSHIP INTEREST99%
OLARTE-HELBING, MARISSAW-2 MANAGING EMPLOYEE—
PRUITT, NEILCORPORATE DIRECTOR—
PRUITT, NEILCORPORATE OFFICER—
PRUITTHEALTH INCOPERATIONAL/MANAGERIAL CONTROL—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
345566
Certified beds
90
Average residents per day
82
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
November 25, 2014
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

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