Safety Report: Windsor Estates of St Charles
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
Fewer citations in the most recent cycle (17) than in the cycle before (33).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 8 | May 19, 2026; December 15, 2025; May 2, 2025; September 18, 2024; July 30, 2024; March 21, 2024; October 3, 2023; July 13, 2022 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 6 | May 19, 2026; August 7, 2025; June 10, 2025; May 2, 2025; January 3, 2024; July 13, 2022 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 5 | May 19, 2026; March 4, 2025; October 3, 2023; July 13, 2022; August 22, 2019 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 4 | May 19, 2026; August 7, 2025; July 13, 2022; August 22, 2019 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 4 | September 3, 2025; August 7, 2025; October 3, 2023; August 22, 2019 |
| Provide and implement an infection prevention and control program. (F880) | 4 | March 21, 2024; January 3, 2024; July 13, 2022; August 22, 2019 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 3 | May 19, 2026; December 15, 2025; July 13, 2022 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 3 | November 20, 2023; October 3, 2023; August 22, 2019 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F755) | 2 | June 29, 2026; July 13, 2022 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (F804) | 2 | August 7, 2025; July 13, 2022 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | May 2, 2025; August 22, 2019 |
| Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (F801) | 2 | May 2, 2025; March 21, 2024 |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F578) | 2 | July 13, 2022; August 22, 2019 |
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (F623) | 2 | July 13, 2022; August 22, 2019 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| May 19, 2026 | Payment Denial | Payment denial for 6 days, starting July 1, 2026 |
| May 19, 2026 | Fine | $159,597 |
| December 15, 2025 | Fine | $56,024 |
| August 7, 2025 | Fine | $41,659 |
| May 2, 2025 | Payment Denial | Payment denial for 6 days, starting June 6, 2025 |
| May 2, 2025 | Fine | $12,425 |
| February 6, 2024 | Fine | $9,032 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
June 29, 2026 — 1 citation (includes serious) · complaint investigation
May 19, 2026 — 6 citations (includes serious) · complaint investigation
April 1, 2026 — 1 citation · complaint investigation
December 15, 2025 — 2 citations (includes serious) · complaint investigation
September 3, 2025 — 1 citation (includes serious) · complaint investigation
August 7, 2025 — 4 citations (includes serious) · complaint investigation
June 10, 2025 — 1 citation · complaint investigation
May 2, 2025 — 5 citations (includes serious) · complaint investigation
March 4, 2025 — 1 citation · complaint investigation
February 21, 2025 — 1 citation · complaint investigation
September 18, 2024 — 1 citation (includes serious) · complaint investigation
July 30, 2024 — 1 citation (includes serious) · complaint investigation
July 17, 2024 — 1 citation · complaint investigation
March 21, 2024 — 7 citations
January 3, 2024 — 2 citations · complaint investigation
November 20, 2023 — 1 citation (includes serious) · complaint investigation
October 3, 2023 — 5 citations (includes serious) · complaint investigation
July 13, 2022 — 20 citations (includes serious)
August 22, 2019 — 17 citations
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare