Heartwood

Nursing Home

503 Heartwood Drive
Crosby, MN 56441 · Crow Wing County
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Call (218) 545-8500

Official website not yet verified

Overall Medicare rating★★★★★

Overall: state avg 3.2 · U.S. 3.0

Health inspections★★★★★

Staffing★★★★★

Staffing: state avg 4.2 · U.S. 3.0

Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

0Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles

7Total health citations, last 3 inspection cycles

$0Federal fines, last 3 years (0 fines)

Most recent standard inspection: August 19, 2026.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (218) 545-8500 to ask about openings and waiting lists.

Nurse staffing

Total nurse hours per resident per day: 4.52 hours · state avg 4.27, U.S. 3.90
Registered nurse (RN) hours per resident per day: 1.30 hours
Total nurse hours on weekends: 3.90 hours · state avg 3.73
Nursing staff turnover (yearly): 44.6% · state avg 42.1%
RN turnover (yearly): 17.6%
Administrators who left (yearly): 1

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Minnesota, Medicaid long-term care is provided through Elderly Waiver (EW).

Ways to pay for care in Minnesota →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Share What You Pay Estimate 3- and 5-year costs

Family Cameras & Video Access

Family-installed room cameras: Not Verified
Facility-provided room cameras: Not Verified
Authorized remote family viewing: Not Verified
Live video visitation: Not Verified

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application: Not yet checked
Online waiting-list form: Not yet checked
Online inquiry form: Not yet checked
Online tour scheduling: Not yet checked

Applying to several facilities with one form is coming soon. For now, please contact the facility directly.

Ownership

Ownership type: Non profit - Corporation
Chain / affiliation: Presbyterian Homes & Services
Legal business name: Crosby Senior Services Care Center

Owner or manager	Role	Share
BERG, KATIE	ADP OF THE SNF	—
BERG, KATIE	CORPORATE DIRECTOR	—
BERG, KATIE	CORPORATE OFFICER	—
BERG, KATIE	OPERATIONAL/MANAGERIAL CONTROL	—
BLANK, KIMBERLY	ADP OF THE SNF	—
BLANK, KIMBERLY	CORPORATE DIRECTOR	—
BLANK, KIMBERLY	OPERATIONAL/MANAGERIAL CONTROL	—
BURGSTALER, LORI	ADP OF THE SNF	—
CROSBY SENIOR SERVICES	5% OR GREATER DIRECT OWNERSHIP INTEREST	—
CROSBY SENIOR SERVICES	ADP OF THE SNF	—
CUYUNA RANGE HOSPITAL DISTRICT	ADP OF THE SNF	—
CUYUNA REGIONAL MEDICAL CENTER	5% OR GREATER DIRECT OWNERSHIP INTEREST	—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number: 245232
Certified beds: 54
Average residents per day: 52.1
Medicare / Medicaid: Medicare and Medicaid
Continuing care retirement community: No
First certified: February 1, 1980
Last confirmed by official source: October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

Work at this facility? Manage this listing to report availability, prices, Medicaid acceptance and camera policies — free. Facilities can never edit government inspection findings or family price reports.