Victoria Haven Nursing Facility

Nursing Home

137 Nichols Street
Norwood, MA 02062 · Norfolk County
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Call (781) 762-0858

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.1 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 3.1 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

2Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
39Total health citations, last 3 inspection cycles
$40,641Federal fines, last 3 years (1 fine)

Most recent standard inspection: January 21, 2026.

Most recent serious findings

G
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
February 29, 2024 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff.
G
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
February 29, 2024 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (781) 762-0858 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

Nurse staffing

Total nurse hours per resident per day
4.89 hours · state avg 3.94, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.72 hours
Total nurse hours on weekends
4.48 hours · state avg 3.52
Nursing staff turnover (yearly)
25% · state avg 37.6%
RN turnover (yearly)
Not Available
Administrators who left (yearly)
0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Massachusetts, Medicaid long-term care is provided through Frail Elder Waiver (FEW).

Ways to pay for care in Massachusetts →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Corporation
Chain / affiliation
Rehabilitation Associates
Legal business name
137 Nichols St INC
Owner or managerRoleShare
THISSE, MARION5% OR GREATER DIRECT OWNERSHIP INTEREST100%
REHABILITATION ASSOCIATES INCOPERATIONAL/MANAGERIAL CONTROL—
THISSE, GILBERTOPERATIONAL/MANAGERIAL CONTROL—
THISSE, PETERCORPORATE OFFICER—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
225608
Certified beds
31
Average residents per day
24
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
March 1, 1994
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

Work at this facility? Manage this listing to report availability, prices, Medicaid acceptance and camera policies — free. Facilities can never edit government inspection findings or family price reports.

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