Mission Care At Holyoke

Nursing Home

35 Holy Family Road
Holyoke, MA 01040 · Hampden County
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Call (413) 532-3246

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.1 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 3.1 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report
Important notices from CMS:
  • CMS has flagged this facility for abuse citations (the “abuse icon”). It is applied when a facility was cited for abuse at a level of harm in the past year, or at a potential-for-harm level in each of the last two years.

Safety at a glance

4Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
45Total health citations, last 3 inspection cycles
$27,343Federal fines, last 3 years (2 fines)

Most recent standard inspection: July 28, 2026.

Most recent serious findings

G
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
November 25, 2025 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 1, 2025 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 1, 2025 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (413) 532-3246 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

E-mail Mission Care At Holyoke about openings We help you write the message; you send it from your own e-mail.

Nurse staffing

Total nurse hours per resident per day
3.72 hours · state avg 3.94, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.48 hours
Total nurse hours on weekends
3.42 hours · state avg 3.52
Nursing staff turnover (yearly)
45.1% · state avg 37.6%
RN turnover (yearly)
35.3%
Administrators who left (yearly)
0

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Massachusetts, Medicaid long-term care is provided through Frail Elder Waiver (FEW).

Ways to pay for care in Massachusetts →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Limited Liability company
Chain / affiliation
Icare Health Network
Legal business name
Holyoke Care Center LLC
Owner or managerRoleShare
ACTIVE INVESTMENTS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
COHEN, JONATHAN5% OR GREATER INDIRECT OWNERSHIP INTEREST—
COMMONWEALTH CAPITAL INVESTORS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
PRESTON CAPITAL INVESTORS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
SEBBAG, JOSEPH5% OR GREATER INDIRECT OWNERSHIP INTEREST—
THOMPSON, EDINW-2 MANAGING EMPLOYEE—
VANTAGE CAPITAL INVESTORS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST—
WRIGHT, CHRISTOPHERCORPORATE OFFICER—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
225480
Certified beds
125
Average residents per day
121.7
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
July 1, 1990
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

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