Willow Brooke Ct Skilled Care Ctr At Heron Point

Nursing Home

501 Campus Avenue
Chestertown, MD 21620 · Kent County
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Call (410) 778-7300

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.2 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 3.2 · U.S. 3.0
Quality measuresNo rating

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report

Safety at a glance

1Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
26Total health citations, last 3 inspection cycles
$15,440Federal fines, last 3 years (1 fine)

Most recent standard inspection: December 11, 2025.

Most recent serious findings

J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 23, 2024 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (410) 778-7300 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

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Nurse staffing

Total nurse hours per resident per day
5.09 hours · state avg 3.93, U.S. 3.90
Registered nurse (RN) hours per resident per day
1.91 hours
Total nurse hours on weekends
3.55 hours · state avg 3.49
Nursing staff turnover (yearly)
Not Available · state avg 40.2%
RN turnover (yearly)
Not Available
Administrators who left (yearly)
Not Available

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Maryland, Medicaid long-term care is provided through Home and Community-Based Options Waiver (Community Options Waiver).

Ways to pay for care in Maryland →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
Non profit - Corporation
Chain / affiliation
Acts Retirement-Life Communities
Legal business name
Acts Communities of Maryland, INC.
Owner or managerRoleShare
ACTS ACQUISITION AND DEVELOPMENT COMPANY LLCINDIRECT OWNERSHIP INTEREST—
ACTS ALLIANCE MANAGEMENT LLCINDIRECT OWNERSHIP INTEREST—
ACTS COMMUNITIES OF MARYLAND, INC.ADP OF THE SNF—
ACTS COMMUNITIES OF MARYLAND, INC.OPERATIONAL/MANAGERIAL CONTROL—
ACTS LEGACY FOUNDATION, INC.INDIRECT OWNERSHIP INTEREST—
ACTS MANAGEMENT SERVICES, INC.ADP OF THE SNF—
ACTS MANAGEMENT SERVICES, INC.OPERATIONAL/MANAGERIAL CONTROL—
ACTS RETIREMENT SERVICES, INCINDIRECT OWNERSHIP INTEREST—
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCADP OF THE SNF—
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLCOPERATIONAL/MANAGERIAL CONTROL—
ACTS SIGNATURE COMMUNITY SERVICES INCINDIRECT OWNERSHIP INTEREST—
AHERN, SUSANADP OF THE SNF—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
215235
Certified beds
38
Average residents per day
1.9
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
Yes
First certified
November 7, 1991
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

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