Safety Report: Metropolis Rehab & Hcc
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
More citations in the most recent cycle (57) than in the cycle before (9).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 7 | August 10, 2026; December 2, 2025; December 5, 2024; July 12, 2024; March 7, 2024; December 5, 2023; October 31, 2023 |
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 4 | August 10, 2026; July 10, 2026; May 26, 2026; November 17, 2025 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 4 | July 10, 2026; November 17, 2025; September 10, 2025; August 21, 2025 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. (F677) | 4 | April 3, 2026; November 17, 2025; July 12, 2024; May 25, 2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (F755) | 3 | August 10, 2026; May 26, 2026; November 17, 2025 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 3 | August 10, 2026; July 10, 2026; April 3, 2026 |
| Provide safe, appropriate pain management for a resident who requires such services. (F697) | 3 | July 10, 2026; May 26, 2026; November 17, 2025 |
| Ensure that residents are free from significant medication errors. (F760) | 3 | May 26, 2026; April 3, 2026; November 17, 2025 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F725) | 3 | April 3, 2026; March 5, 2026; November 17, 2025 |
| Provide enough food/fluids to maintain a resident's health. (F692) | 3 | November 17, 2025; May 23, 2025; May 25, 2023 |
| Respond appropriately to all alleged violations. (F610) | 2 | July 10, 2026; November 17, 2025 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 2 | July 10, 2026; November 17, 2025 |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (F578) | 2 | July 10, 2026; May 23, 2025 |
| Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. (F809) | 2 | May 26, 2026; November 17, 2025 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | April 30, 2026; November 17, 2025 |
| Provide and implement an infection prevention and control program. (F880) | 2 | April 3, 2026; May 23, 2025 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 2 | November 17, 2025; October 23, 2024 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| April 3, 2026 | Fine | $81,195 |
| November 17, 2025 | Payment Denial | Payment denial for 2 days, starting December 7, 2025 |
| November 17, 2025 | Fine | $95,992 |
| May 10, 2024 | Fine | $10,913 |
| March 7, 2024 | Fine | $12,048 |
| October 31, 2023 | Fine | $11,183 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
August 10, 2026 — 5 citations (includes serious) · complaint investigation
July 10, 2026 — 10 citations (includes serious) · complaint investigation
May 26, 2026 — 5 citations (includes serious) · complaint investigation
April 30, 2026 — 1 citation · complaint investigation
April 3, 2026 — 6 citations (includes serious) · complaint investigation
March 5, 2026 — 3 citations · complaint investigation
December 2, 2025 — 1 citation · complaint investigation
November 17, 2025 — 23 citations (includes serious) · complaint investigation
September 10, 2025 — 1 citation · complaint investigation
August 21, 2025 — 1 citation · complaint investigation
May 23, 2025 — 3 citations
December 5, 2024 — 1 citation (includes serious) · complaint investigation
October 23, 2024 — 1 citation · complaint investigation
July 12, 2024 — 5 citations
May 10, 2024 — 1 citation (includes serious) · complaint investigation
March 7, 2024 — 1 citation (includes serious) · complaint investigation
December 5, 2023 — 1 citation · complaint investigation
October 31, 2023 — 1 citation (includes serious) · complaint investigation
May 25, 2023 — 3 citations (includes serious)
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare