Complete Care At Kimberly Hall North

Nursing Home

1 Emerson Dr
Windsor, CT 06095 · Capitol County
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Call (860) 688-6443

Official website not yet verified

Overall Medicare rating★★★★★
Overall: state avg 3.0 · U.S. 3.0
Health inspections★★★★★
Staffing★★★★★
Staffing: state avg 3.1 · U.S. 3.0
Quality measures★★★★★

Source: CMS Care Compare (data as of October 1, 2026)

View Safety Report
Important notices from CMS:
  • CMS has flagged this facility for abuse citations (the “abuse icon”). It is applied when a facility was cited for abuse at a level of harm in the past year, or at a potential-for-harm level in each of the last two years.

Safety at a glance

5Serious citations (actual harm or immediate jeopardy), last 3 inspection cycles
39Total health citations, last 3 inspection cycles
$13,065Federal fines, last 3 years (1 fine)

Most recent standard inspection: July 17, 2026.

Most recent serious findings

G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
July 17, 2026 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 5, 2026 · Inspectors rated this “actual harm to a resident (not immediate jeopardy).” The problem affected one or a very small number of residents or staff. Found during a complaint investigation.
J
Ensure that residents are free from significant medication errors.
May 26, 2022 · Inspectors rated this “immediate jeopardy to resident health or safety.” The problem affected one or a very small number of residents or staff.

View the full Safety Report →

Availability

Availability Unknown

This facility has not confirmed current availability. We never estimate vacancies. Please call (860) 688-6443 to ask about openings and waiting lists.

We'll show the answer here once the facility provides it.

Nurse staffing

Total nurse hours per resident per day
3.16 hours · state avg 3.90, U.S. 3.90
Registered nurse (RN) hours per resident per day
0.49 hours
Total nurse hours on weekends
2.87 hours · state avg 3.48
Nursing staff turnover (yearly)
34% · state avg 37.3%
RN turnover (yearly)
50%
Administrators who left (yearly)
2

Hours per resident per day = total nursing hours worked ÷ number of residents. Higher usually means more hands-on time. Values are from payroll records reported to CMS (Payroll-Based Journal).

Source: CMS Provider Information (data as of October 1, 2026)

Paying for care

Medicaid: This nursing home is certified to accept Medicaid. It is also Medicare certified, so Medicare can pay for short-term skilled care after a qualifying hospital stay.

In Connecticut, Medicaid long-term care is provided through Connecticut Home Care Program for Elders (CHCPE).

Ways to pay for care in Connecticut →

Pricing

Published price: Not Yet Verified

What families report paying

No family reports yet. To protect privacy and avoid misleading figures, we show a summary only after 5 reports.

Yearly price increases

No increase reports yet. Shown after 5 reports.

We'll show the answer here once the facility provides it.

Nursing home care may be paid by Medicare (short-term skilled care after a qualifying hospital stay), Medicaid (if eligible), long-term care insurance, or privately. This facility is Medicaid certified.

Family Cameras & Video Access

Family-installed room cameras
Not Verified
Facility-provided room cameras
Not Verified
Authorized remote family viewing
Not Verified
Live video visitation
Not Verified
We'll show the answer here once the facility provides it.

We have not yet verified this facility’s camera policy. Rules for in-room cameras vary by state and usually require consent from the resident and any roommate. Ask the facility for its written electronic-monitoring policy.

Applying & contacting

Online admission application
Not yet checked
Online waiting-list form
Not yet checked
Online inquiry form
Not yet checked
Online tour scheduling
Not yet checked
We'll show the answer here once the facility provides it.

Application checklist & links Applying to several facilities? Add each one to your compare list and open the apply page.

Ownership

Ownership type
For profit - Limited Liability company
Chain / affiliation
Complete Care
Legal business name
Complete Care At Kimberly Hall North LLC
Owner or managerRoleShare
PC GEN CT OPCO HOLDCO LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%
BANTON, BERNADETTEADP OF THE SNF—
BROWN, NATALIEADP OF THE SNF—
BROWN, NATALIEOPERATIONAL/MANAGERIAL CONTROL—
DES CAPITAL LLCADP OF THE SNF—
DES CAPITAL LLCINDIRECT OWNERSHIP INTEREST—
GALLAGHER, JAMESADP OF THE SNF—
GALLAGHER, JAMESOPERATIONAL/MANAGERIAL CONTROL—
HOCH, ROBERTADP OF THE SNF—
HOCH, ROBERTOPERATIONAL/MANAGERIAL CONTROL—
JRK INVESTMENTS LLCADP OF THE SNF—
JRK INVESTMENTS LLCINDIRECT OWNERSHIP INTEREST—

Source: CMS Provider Information (data as of October 1, 2026)

About this listing

CMS Certification Number
075279
Certified beds
150
Average residents per day
144.3
Medicare / Medicaid
Medicare and Medicaid
Continuing care retirement community
No
First certified
January 11, 1977
Last confirmed by official source
October 1, 2026

Read full inspection narratives at Medicare Care Compare or ProPublica Nursing Home Inspect.

Work at this facility? Manage this listing to report availability, prices, Medicaid acceptance and camera policies — free. Facilities can never edit government inspection findings or family price reports.

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