Safety Report: Bickford Health Care Center
Official ratings
Medicare's star ratings compare nursing homes within the same state for health inspections. A 5-star facility performed better than most in its state; a 1-star facility performed worse than most.
Stars are calculated by CMS, not by us. We do not create our own safety score.
Serious documented violations
Citations by topic
Topics use CMS's own deficiency categories; “accidents & supervision” counts tag F689 (free of accident hazards / adequate supervision). Counts cover the last three inspection cycles, including complaint investigations.
Is it getting better or worse?
More citations in the most recent cycle (47) than in the cycle before (24).
An inspection cycle is roughly one year and includes the standard inspection plus complaint investigations. Counts depend partly on how many complaint investigations occurred, so treat small changes with caution. Red bars include at least one serious citation.
Staffing and rating trends will appear as we collect monthly CMS releases. We have one month so far, so a staffing trend cannot yet be determined.
Repeat findings
These requirements were cited on more than one inspection date in the last three cycles.
| Requirement | Times cited | Inspection dates |
|---|---|---|
| Provide appropriate treatment and care according to orders, resident’s preferences and goals. (F684) | 6 | March 25, 2026; March 3, 2026; February 13, 2026; January 13, 2026; August 21, 2024; December 28, 2021 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (F842) | 6 | March 9, 2026; March 3, 2026; February 13, 2026; January 13, 2026; August 21, 2024; April 29, 2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (F689) | 5 | March 3, 2026; February 13, 2026; January 13, 2026; November 4, 2025; December 11, 2024 |
| Ensure services provided by the nursing facility meet professional standards of quality. (F658) | 4 | March 25, 2026; January 13, 2026; March 14, 2025; April 29, 2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (F580) | 3 | February 13, 2026; March 14, 2025; December 28, 2021 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. (F686) | 3 | January 13, 2026; March 14, 2025; April 29, 2024 |
| Respond appropriately to all alleged violations. (F610) | 3 | January 13, 2026; April 29, 2024; December 28, 2021 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (F609) | 3 | January 13, 2026; April 29, 2024; December 28, 2021 |
| Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. (F841) | 2 | March 3, 2026; February 13, 2026 |
| Ensure each resident receives an accurate assessment. (F641) | 2 | March 3, 2026; January 13, 2026 |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (F600) | 2 | February 13, 2026; April 29, 2024 |
| Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. (F837) | 2 | February 13, 2026; December 28, 2021 |
| Administer the facility in a manner that enables it to use its resources effectively and efficiently. (F835) | 2 | February 13, 2026; December 28, 2021 |
| Provide and implement an infection prevention and control program. (F880) | 2 | January 13, 2026; December 28, 2021 |
| Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. (F887) | 2 | January 13, 2026; December 28, 2021 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. (F761) | 2 | January 13, 2026; December 28, 2021 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (F657) | 2 | January 13, 2026; April 29, 2024 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (F584) | 2 | January 13, 2026; December 28, 2021 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (F725) | 2 | January 13, 2026; December 28, 2021 |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. (F607) | 2 | January 13, 2026; April 29, 2024 |
| Observe each nurse aide's job performance and give regular training. (F730) | 2 | January 13, 2026; December 28, 2021 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (F812) | 2 | April 29, 2024; December 28, 2021 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (F656) | 2 | April 29, 2024; December 28, 2021 |
| Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. (F640) | 2 | April 29, 2024; December 28, 2021 |
Fines and enforcement
| Date | Type | Amount / length |
|---|---|---|
| January 13, 2026 | Fine | $57,715 |
| March 14, 2025 | Fine | $55,632 |
| December 11, 2024 | Fine | $8,991 |
| April 29, 2024 | Payment Denial | Payment denial for 71 days, starting July 29, 2024 |
Federal civil money penalties and Medicare/Medicaid payment denials. State-level penalties may not be included.
Complete inspection history
March 25, 2026 — 2 citations · complaint investigation
March 9, 2026 — 1 citation · complaint investigation
March 3, 2026 — 6 citations · complaint investigation
February 13, 2026 — 11 citations (includes serious) · complaint investigation
January 13, 2026 — 26 citations (includes serious)
November 4, 2025 — 1 citation · complaint investigation
March 14, 2025 — 3 citations (includes serious) · complaint investigation
December 11, 2024 — 1 citation (includes serious) · complaint investigation
August 21, 2024 — 2 citations · complaint investigation
April 29, 2024 — 20 citations
December 28, 2021 — 27 citations
Source: CMS Health Deficiencies dataset (data as of October 1, 2026); full inspection narratives on Medicare Care Compare